5 July 2025
SlotButler Privacy Policy
At SlotButler, we take your privacy seriously. We adhere to applicable data protection laws and take every reasonable measure to safeguard your personal information.

INTRODUCTION
SlotButler is committed to protecting your privacy and personal data. This Privacy Policy explains how and why we collect, use, and protect your personal information, and how you can control what we do with your data.

You may opt out of receiving communications or update your preferences at any time by contacting us at support@slotbutler.pro.

SlotButler will never sell your personal data and only shares it with trusted partners where necessary, and only when data privacy and security are ensured.

Basic usage data (like IP address, browser type, referral link, and operating system) may be logged automatically for statistical and system improvement purposes. Your email address is never collected without your consent.

We may share anonymized, aggregated statistics (not including personal data) with partners and stakeholders to improve our services.

QUESTIONS?
For questions about this policy or how your data is handled, please contact:
Email: support@slotbutler.pro
Subject: Attn: SlotButler Privacy Team

ABOUT US
SlotButler is a platform that enables customers to book salon, barber, and other appointment-based services. Any personal information collected is processed by SlotButler (operated by Feather Kode, South Africa).

THE INFORMATION WE COLLECT
Personal Data You Provide:
We collect personal information when you:

Create an account or book an appointment

Subscribe to our newsletter

Contact customer support

This may include:

Full name, email, phone number

Payment information (processed securely via third-party providers)

Appointment history and service preferences

Sensitive Data
SlotButler does not actively collect sensitive personal data (e.g. health, religious beliefs). If collected during accident reporting or support interactions, it will be handled with extra care.

HOW WE USE YOUR INFORMATION
We process personal data with your consent or where it is necessary for:

Performing a contract with you (e.g. booking a service)

Complying with legal obligations

Protecting your interests

Supporting legitimate business operations that don’t override your rights

Administrative Use Includes:
Managing appointments and user accounts

Delivering updates, confirmations, or receipts

Responding to support inquiries

Sending promotional or service-related emails (if opted in)

SHARING YOUR DATA
SlotButler uses third-party providers to deliver services such as:

Mailchimp (email communications)

Eventbrite or similar (for event registrations)

Stripe (secure payment processing)

Your data may be shared only with:

Partners co-hosting events or providing part of the service you’ve booked

Vendors under strict confidentiality and data protection agreements

You can unsubscribe at any time via email or the link provided in our newsletters.

MARKETING
SlotButler operates an opt-in policy for marketing communications. We may send you:

Service updates

Promotions

Newsletters

Event invites

You can opt-out anytime via your profile settings or by emailing support@slotbutler.pro.

DATA SECURITY
SlotButler applies strict security measures, including:

Encrypted data storage

Secure servers and payment gateways

Access controls for internal systems

Staff training on data protection

Payment Security:
SlotButler uses Stripe for payment processing. We are PCI-DSS compliant and do not store your card information.

For alternative payment options, contact us directly at support@slotbutler.pro.

DATA STORAGE & RETENTION
All data is stored securely within the South African jurisdiction or trusted data centers in compliance with POPIA and applicable international regulations.

Data is retained only as long as necessary for the purpose it was collected. We periodically review and delete inactive or outdated records.

YOUR RIGHTS
You have the right to:

Request access to the personal data we hold about you

Correct inaccurate data

Request deletion of your data (subject to legal exceptions)

Opt out of direct marketing

Request data portability (when applicable)

To exercise any of these rights, email support@slotbutler.pro.

COMPLAINTS
If you’re dissatisfied with how we’ve handled your data:

Please contact us at support@slotbutler.pro

If unresolved, you may escalate the matter to the Information Regulator of South Africa via https://www.justice.gov.za/inforeg/

COOKIES & TRACKING
SlotButler uses cookies and analytics tools like Google Analytics to enhance your experience. This includes data like:

IP address

Browser type

Site usage

You can manage cookie preferences in your browser or opt-out of Google Analytics at: https://tools.google.com/dlpage/gaoptout

EXTERNAL LINKS
Our platform may link to third-party sites. SlotButler is not responsible for the content or privacy policies of those websites. We recommend reviewing their terms before submitting personal data.

CHANGES TO THIS POLICY
SlotButler may update this Privacy Policy as needed. The most current version will always be available on our website, with the date of the last update clearly indicated.

Last updated: 5 July 2025